We want you to be completely happy with your order. If for any reason you are not completely satisfied with an order, the item(s) can be returned by mail. Sale items are not returnable. All returns must be authorized by us before sending merchandise back. Please contact us at firstname.lastname@example.org if you would like to make a return.
● Returns must be shipped within 14 days of the order delivery date.
● Returned merchandise should be unworn, unwashed, include the vendor packaging and tags and be in the same condition as when it was received.
● To complete your return, we require a receipt or proof of purchase.
● Returns should be shipped with a service that provides a tracking number and insurance as we are not responsible for delayed or lost packages.
Refunds will be processed as soon as returned items have been checked and accepted by 36PIXCELL. For orders paid by credit card, the refunded amount will be available to customers in roughly 10 days and within their next billing statement. Processing time may vary depending on the credit card company.